

7-1-1
South Carolina Only - 1-877-735-8263
Intrastate Only - 1-877-826-2255

Video:
Voice Carry-Over
Voice
Carry-Over (VCO) is an ideal service that enables
a hard-of-hearing or deaf user to use his/her voice to speak directly
to hearing person. If you are a late-deafened adult who has difficulty
hearing over the phone, VCO Direct, could be the perfect communication
solution for you!
When the hearing person speaks to you, the relay operator will serve as your "ears" and type everything said to you on a TTY or text display.
Relay South Carolina also offers VCO with Privacy upon your request. The relay operator will not hear your speaking through Relay South Carolina, and only type voiced responses back to you.
- Dial the relay VCO number.
- Relay South Carolina will answer "SPRINT OPR 8234M VOICE (OR TYPE) GA", where "8234" for CA identification, "F" or "M" for CA gender and "GA" denotes "go ahead."
- Voice or type the area code and telephone number of the party you want to call.
If you prefer VCO with privacy, you can voice or type “VCO WITH PRIVACY PLS”.
- The relay operator will type the message "Voice Now" to you as your cue to start speaking. You speak directly to the hearing person. The relay operator will not repeat what you say, but only type to you what the hearing person says. You both need to say "GA" at the end of your response.
Relay
South Carolina have 4 different types of VCO services: