TTY Users 

Voice Callers

VCO Users 

STS Users 

HCO Users 

Spanish Callers 

CapTel Users


Other Features


coming soon

711 or 877-735-7277
Need Information?

Do you need more information, or have a question or suggestion about our relay service? Let us know! 

Specially trained Relay Operators serve as the speech-disabled user's voice and repeat his/her responses to the called party. Relay South Carolina's unparalleled equipment and exceptional Speech to Speech (STS) operator training ensure that speech-disabled users will be heard and understood. There may be instances when an STS user will be asked to repeat his/her message to ensure that it is relayed correctly. As an added benefit, Relay South Carolina can permanently establish your call type as Speech-to-Speech.


This new feature makes call set-up easier for STS users. 

Download Customer Profile PDF
Download Customer Profile PDF
Download Customer Profile PDF

In order to speed up the set-up of the call, Relay South Carolina now offers My Email Set Up. Now the STS user can e-mail call instructions or information 2 to 24 hours prior to the call.  This can include information such as the number to be dialed, the name of the person being called, any special instructions and the nature of the call, or anything that makes it easier for you to complete the call.

Click here to go to My Email Setup





The customer support representative will assist the STS user with:


  • basic information about STS

  • filling out customer profiles

  • other features designed to support STS users and their callers.


The customer support open 24 hours a day, 7 days a week.



A Relay South Carolina Customer Profile stores an individual relay user's call preferences, expediting call processing such as:

  • Frequently dialed numbers

  • Emergency numbers

  • Customer notes

  • Many other preferences


The relay user will have the flexibility of updating their user preferences as needed. User information is confidential and secure.

Download Customer Profile PDF
Download Customer Profile PDF
Download Customer Profile PDF
VIDEO: Speech-to-Speech  (click to play)

Although the information is available to anyone, Relay South Carolina retains copyrights on all text, graphic images, and videos. Therefore, you may NOT:


  1. Distribute any of the contents (text, graphics, or videos) of this site without the express written permission of Relay South Carolina;

  2. Include the information on your own server or in your own documents without the permission of Relay South Carolina;

  3. Modify or re-use the text, graphics, or videos located on Relay South Carolina's website.


You may print copies of the information for your own personal use or store files on your own computer for your personal use only.


Relay South Carolina reserves all other rights.  Copyright © Relay South Carolina Service 2005-2021. All rights reserved.