TTY Users 

Voice Callers

VCO Users 

STS Users 

HCO Users 

Spanish Callers 

CapTel Users

Internet-Based

Other Features

TTY RELAY SERVICE

711 or 800-735-8583
Need Information?

Do you need more information, or have a question or suggestion about our relay service? Let us know! 

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A person who is deaf, hard-of-hearing, deafblind, or speech-disabled uses a TTY to type his/her conversation to a Relay Operator, who then reads the typed conversation to a hearing person. The Relay Operator relays the hearing person's spoken words by typing them back to the TTY user.

 

  • Dial the TTY number, 711 or 1-800-735-8583.

 

  • Relay South Carolina will answer with "8234" (for Relay Operator identification), "F" or "M" (for Relay Operator gender)and "NUMBER CALLING PLS GA." ("GA" denotes "go ahead.")

 

  • Type in the area code and telephone number you wish to call and then type "GA."

 

  • The Relay Operator will dial the number and relay the conversation to and from your TTY. Type in "GA" at the end of each message.

TELEBRAILLE FOR DEAFBLIND
711 or 800-735-8583

Deafblind users often use special TTY's equipped with TeleBraille. Specially trained relay operators are familiar with deafblind users and trained to provide effective solutions to their calling needs.

 

 

Text Pacing:

This feature is specific to TeleBraille users. During these relay calls, the relay operator will type at a regular pace. The message comes across on the user's TeleBraille at a rate of 15 words per minute. This allows the user to achieve a more readable rhythm. It is set at this default words-per-minute rate unless the deaf-blind user requests increased or decreased rates of text in increments of 5 words per minute.

COMPUTER ASCII CALL PROCESSING
711 or 800-735-7293

Computer users can also access Relay South Carolina directly by setting their communications software to the following protocols at speeds ranging from 300 to 2400 baud: (Note: It may be helpful to set the "time out" to 100 seconds.)

  • 8 Bits 

  • No Parity 

  • 1 Stop Bit 

  • Full Duplex

 

When calling at a rate of 300 baud or below, follow the settingbelow:

  • 8 Bits 

  • No Parity 

  • 1 Stop Bit 

  • Half Duplex